Cbajevip FAQ — Frequently Asked Questions & Full Answers

No. cbajevip's policy allows only one account per person. Any attempt to create multiple accounts will result in all accounts being permanently closed and balances may be forfeited.

On the login page, click "Forgot Password?" and enter your registered mobile number — you'll receive an OTP. Verify the OTP and set a new password. The entire process takes under 3 minutes.

Yes, but identity verification is required. Apply through Account Settings or contact the support team directly. For security reasons, this process takes some time — usually 24–48 hours.

KYC (Know Your Customer) is an identity verification process required under international gaming license regulations. Before making a withdrawal, you'll need to submit your NID or passport along with proof of address. Once verified, you won't need to go through this process again.

The minimum deposit varies by payment method. For mobile banking, it is typically BDT 200–500. The maximum limit depends on your account verification level. Visit the deposit page or ask our support team for exact figures.

Once a deposit has been credited to your balance, it cannot be directly refunded — but you can withdraw your balance at any time through the withdrawal process. If you deposited the wrong amount or experienced a technical issue, contact the support team.

cbajevip does not charge any deposit fees. However, your payment provider may apply their own transaction charges according to their terms. Check your payment method's fee structure for details.

Withdrawals from cbajevip can be made via mobile banking, bank transfer, or e-wallet. It's generally most convenient to withdraw using the same method you used to deposit.

If the request is still "pending", cancellation may be possible. Once processing has begun, it cannot be cancelled. Contact support quickly if you need to act fast.

The minimum withdrawal amount varies by payment method and account level. For mobile banking, it generally starts from BDT 500. Check the withdrawal page or contact support for the latest details.

Live Betting lets you place bets on a match in real time while it's in progress. Odds shift as the game unfolds, and you can bet on various in-game events — such as the outcome of the next ball or the run count in the next over in cricket.

Once the result is confirmed after the match ends, usually within Within a few minutes Winnings are added to your balance. For major tournament matches, it may take up to 2–4 hours. If there is a dispute over a result, a dedicated review process will be followed.

Yes, cashout is available on selected matches. You can settle your bet at the current value before the match ends. Partial cashout is also supported — cash out a portion of your bet while keeping the rest active.

Yes. cbajevip's Live Casino features professional dealers broadcasting live from real studios. You can see the dealer in real time via video link and interact through the chat function. The experience mirrors that of a real casino.

All Games at cbajevip RNG (Random Number Generator) technology, independently tested and certified by third parties. Game providers are also regulated by international regulatory bodies. All results are completely random and fair.

No, bonus funds cannot be withdrawn directly. Each bonus has a specific Wagering Requirement must be met. For example, a 10x wagering requirement means you need to place bets totalling 10 times the bonus amount before it becomes withdrawable.

Share your referral code or link. When someone registers and makes their first deposit using your code, you earn a bonus. The more friends you invite, the more referral bonuses you collect.

Change your password immediately and notify the support team. You can review all login activity in your account log. cbajevip will never ask for your password via SMS or email — if you receive such a message, treat it as a phishing attempt.

Yes. cbajevip operates under an international gaming license. The platform complies with regulatory guidelines and undergoes regular audits. User funds are held securely in segregated accounts.

There are three ways to contact cbajevip support:

• Live Chat — Fastest option, available 24/7.
• Email — For complex issues, you'll typically receive a response within 4–8 hours.
• App Notifications — App users can chat directly.

Our support team is able to assist you in Bengali.